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Welcome

Getting Books and Articles from Other Libraries

Welcome to RACER, our Interlibrary Loan (ILL) system, which brings a wealth of scholarship to your research doorstep!

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Interlibrary loans supplement the resources available at Laurentian University Library by obtaining materials from other libraries.

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Contact:  racer@laurentian.ca

Copyright ©

Under the terms of the ACCESS COPYRIGHT and the COPYRIGHT ACT R.S.C. c. C-42 as amended, Interlibrary Loans cannot order copies of more than 10% of a published work, 5% if it is to be e-delivered, or one journal article per issue.

RACER tracks borrowing patterns-if there are more than 5 requests for the same article within a 3 month period, Laurentian University will attempt to purchase a copy from the source.

To receive any article you must agree that the document is to be used solely for the purposes of research, private study, review or criticism. You are required to print a copy of the article and destroy the electronic version. The electronic version may not be stored, forwarded or distributed. Failure to abide by this policy may result in your rights to use the electronic delivery program (EDP) being suspended or revoked and you may be subject to liability for copyright infringement.

Sign-In

Please note, RACER is NOT to be used for a practice exercise.

Login to your RACER account

Are you eligible to receive these services?

In order to be eligible for Interlibrary Loan Services you must have an active library account in good standing.
 
Only current and retired Laurentian University faculty and staff, or registered students may order articles and books from other libraries.

Alumni, community borrowers, and other external borrowers should contact their local public library for interlibrary loan services.
 
If you have incurred any library fines you will be temporarily suspended from using RACER until the fines have been paid and you have notified racer@laurentian.ca.

First time users

Register with the online registration form. This is a one-time registration. You will receive an email confirming the creation of your account.

Once you receive your confirmation, connect to RACER.

Login using your information as selected during registration:

    Login: Your Laurentian ID (ex. mg_thomson or dgiroux)
    Password: Chosen at registration
    Library: Laurentian

Not sure if you're registered? Forgot your login or your password? Contact Interlibrary Loans - please do not register again.

Getting Started

Important

Be sure to check the catalogue, and Google to make sure the desired material is not available in our own collection or online. Books on loan from the J.N. Desmarais Library, the Huntington University Library, the University of Sudbury Library, or at the Northern Ontario Health Information Network (Nohin) - Northern Ontario School of Medicine (NOSM) collections are considered available, and cannot be ordered through RACER. Place a hold to reserve the copy.

Once you have determined the material is not available, login to RACER and submit a request.

Submitting a Request

If you have the complete bibliographic record for a desired item, simply login to your RACER account and fill out a Blank Request Form.

In order to obtain your document, your responsibility is to provide the following *required fields

  • a book has 3 required fields: title, author, publication date
  • an article has 7: journal title, article author, article title, pagination, volume, issue/number, publication date

Interlibrary loan staff will do the rest and will find possible lending locations on your behalf.

While searching certain library databases, requests can be submitted using the database feature "Get It @ Laurentian"  "" to auto-populate a request form. Auto-populated forms often lack information, therefore you must ensure all *required fields are filled out correctly or your request may be cancelled.

What can't I order?

Library materials may not be ordered more than once.

RACER may not be used to order required texts for courses. Please visit the University Bookstore. That said, if the JND library owns an older edition of the requested required textbook, we can supply you with it, if it is available.  

No more than 15 books may be borrowed at any one time.

Normally excluded from this service: periodical volumes or issues (ie. journals), reference works, rare books, audio-visual materials. For information on how to order films, consult the Getting Films information tab

When can I expect to receive my documents?

Articles are typically available within 10 days.

Books and microforms are typically available within 3 weeks. Books borrowed from libraries outside Canada may take in excess of 2 months to become available.

Delivery

Articles will normally be delivered to your Laurentian email address only, unless printed copies have been received which will have to be picked up at the Borrower Services Desk.

Books and other documents must be picked up at the Borrower Serivces Desk by the original requester.  No exceptions and no renewals.

Loan Period

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Due dates are set by the lending library. The due date is printed on the bookband wrapped around the cover of the book. Borrowers are responsible for returning all loaned items on time. 

  • Loans (Books / Microforms): The loan period is generally 6 weeks for books received from other Ontario universities, 3 weeks for all other sources. Renewal is not possible.
  • Copies (Articles / Chapters): You are required to print a copy of the article and destroy the electronic version. You may retain 1 print copy.

Recall

The lending library may recall books at any time. Upon receipt of a recall notice, you have 24 hours to return the requested material to the J.N. Desmarais Library.

Failure to return the recalled material will result in a fine that will be levied against your J.N. Desmarais Library record at $1 a day with no caps. You will also be temporarily suspended from using RACER.

If you are still in need of the material that has been recalled, the interlibrary loan staff will, upon your request, gladly re-order the same material from another institution providing there is one.

Cost

Generally, there are no charges for books or articles. However, charges apply to the following:

  • Items from Canadian institutions: library will cover $12; patron any extra
  • Items from outside of Canada: library will cover $30 mailing charge; patron any extra

Patrons will be notified before their request is processed if these charges apply, so that they can accept the charges or cancel their request.  Please pay upon receipt of material.

Bookband removal

Removal of bookbands will result in a $5 surcharge.

Item not picked up

Books or articles received but not picked up by the due date will be subject to a $5 charge.

There is a $30 charge for non-pick up of interlibrary loans obtained internationally. 

These charges will apply to each item that has been ordered and will be added to your library account.

Lost / Damaged Material

Borrowers are responsible for library materials which they lose or damage. Lost or damaged materials are subject to any overdue fines accrued when the item is reported lost, and to any replacement fees. 

Damage includes any markings, underlining, highlighting, and sticky notes of all kinds. Replacement fees and other related charges for lost or damaged materials are determined by the lending library. Interlibrary Loan staff will pass these charges on to the borrower’s library account.

The loss or damage of interlibrary loan material must be reported promptly to interlibrary loan staff.

Overdue Material

All material borrowed from other libraries must be returned within 3 weeks after its arrival at Laurentian. Borrowers will be charged $1 per day for any material which is overdue and there will be no cap.

Items returned late can negatively affect future borrowing with lending libraries. A pattern of late returns on items may cause a loss of ILL borrowing privileges.

Payment

If you have incurred any library fines you will be temporarily suspended from using RACER. 

You may pay any charges at the Borrower Services Desk, but until you do, you will be temporarily suspended from using your RACER account.

After payment of fines, you must also email RACER@laurentian.ca to have your borrowing privileges reinstated. You must send this email or the suspension will continue.

Information

For more information, please contact: Mr. Ashley Thomson, Interlibrary Loan Coordinator, extension 3322.

Changing Your Password

You can change your password as long as you can access your account. 

  • Login to your own account.
  • Under 'My Account' on the left side click on 'Account Details'
  • Click on 'Edit'
  • Make the changes
  • Tick 'Update Password'
  • Click on 'Save'

If you have forgotten your password, please contact RACER staff to reset the password.

Notifications

How will I know when my item has arrived?

The library will contact you when your item is available for pickup. We will also notify you if we are unable to fill your request.

The average time to fill an interlibrary loan is 2-3 weeks, however response times vary from library to library. Articles are typically available within 10 days. Books and microforms are typically available within 3 weeks. Books borrowed from libraries outside Canada may take in excess of 2 months to become available.

All messaging to users is done via racer@laurentian.ca. Make sure to check your email on a daily basis.

Managing Your Requests

Tracking Your Requests

Login to RACER, and click 'My Requests'. A list of all of your requests will appear. Please note the “Status” of your request.

If you would like to inquire about a specific request, email racer@laurentian.ca and provide the ILL Number.

If an item is no longer listed, check your email for notification about your request.

Status Messages

The Status of a request defines its current position in the request lifecycle.

Cancel Pending - We are in the process of canceling your request.

Checked In - The lending library has the item back in their possession.

Conditional - A lending library has indicated they will supply your item as soon as some conditions are met

Idle - We will process your request shortly

New - A recently submitted request.

Not Supplied - Local library staff are searching other libraries for your item and may contact you if needed.

Pending – Your request has been sent to a lending library but have not yet been shipped or rejected.

Recalled – Requests on loan to your library which have been recalled by the lending library - these should be returned as soon as possible.

Received – Your item has arrived at the J.N. Desmarais Library and will be available shortly. Check your email for further details.

Returned – Requests which are being sent back to the lending library.

Shipped – The lending library has sent a notification that the item has been shipped.

Canceling a Request

To cancel a request, login to RACER and click “My Requests”. Click the button "Cancel"Cancel located next to each request you no longer require. If you prefer, you can email racer@laurentian.ca the ILL numbers you wish to cancel.

My Requests

Distance Education Students

Are you eligible to receive these services?

You must live 50 kilometres or more from Sudbury or

You are a student on placement in your program (e.g. midwifery) and your placement is 50 kilometres or more from Sudbury. 

You must be presently enrolled in a Laurentian University course offered through Laurentian Online, or

You are registered in a course given by Huntington University, Thorneloe University or the University of Sudbury.

Note: Home delivery is not available for regularly scheduled on-campus courses, regardless of the distance you live from Sudbury.

What can I borrow?

Any library material that is not available to you electronically, can be ordered through RACER, whether the material is located in Laurentian's own collections - or elsewhere.

Note: Laurentian is unable to supply any loaned materials from other libraries to students residing outside North America.

Important

Check the catalogue to make sure the desired material is not available online as either an e-book or electronic journal article. Read up on how to access our online resources.

In addition to searching our catalogue, WorldCat is an excellent resource for finding books on a topic.

When searching for articles on a specific topic, please consult your subject databases.

Loan Period

When borrowing books from Laurentian's collections, undergraduates have a 3 week loan which may be renewed 3 times; graduate students  are allowed 120 days with 1 renewal. You are responsible for renewing your own books.

All books are subject to recall after 3 weeks of use.

The original due date is indicated on the bookband wrapped around the cover of the book, and this date allows 1 week travel time each way. If you renew your book, please adjust the due date accordingly, on the book band.  Please ensure that the material is back at Laurentian by the due date which means you must ship the material at least one week before it is due. It is important to make note of the due date as overdue fines are applicable at $0.50 per day. 

When borrowing materials outside of Laurentian's collections, the loan period varies from between 3 and 6 weeks. These books are NOT renewable. Borrowers will be charged $1 per day for any material which is overdue.

No more than 30 books may be borrowed at any one time.

Registering for a RACER account

Please register for RACER by completing the online registration form. For the "Choose your location" field select "Home Delivery - for Distance Education students only".

Home Delivery

Articles will be delivered to your Laurentian email address only. Library materials will be shipped to the address you registered with for a RACER account. If you move, please be sure to update your RACER account details.

A postage paid shipping label will be provided in your package, taped to the front of the book. When finished with your library material, return the books to the J.N. Desmarais Library taping the postage paid shipping label onto the original envelope sent to you.

Updating Your Address

If you move, please login to your RACER account and update your mailing address before you request any new resources. In addition, please inform racer@laurentian.ca of your change of address. If you fail to communicate a change of address you will be held responsible for any print resources lost in the mail. To update your address:  

  • Login to your RACER account
  • Under 'My Account' on the left side click on 'Account Details
  • Click on 'Edit
  • Make the changes to your mailing address
  • Click on 'Save'

Library Fines

If you have incurred any library fines you will be temporarily suspended from using RACER.

You may pay by cheque, money order, or credit card. Cheques and money orders can be made out to Laurentian University and sent to:

Attention: Borrower Services

J.N. Desmarais Library

935 Ramsey Lake Road

Sudbury ON P3E 2C6                                  

Credit card payments can be made by telephone. Please call Borrower Services  at 1-800-661-1058 or 705-675-4800 to pay with VISA or Mastercard.

After payment of fines, you must also email racer@laurentian.ca to have your borrowing privileges reinstated. You must send this email or the suspension will continue.

Loans to Other Libraries

This information is for libraries or institutions that borrow directly from the Laurentian University J.N. Desmarais Library. Individuals should contact their local library to request materials from other libraries.

For instructions and online Interlibrary Loan request forms for libraries without an ILL management system.

In order to use this form you must have either a Library and Archives Canada symbol or a locally created symbol in our VDX system. 

Symbols and Interlibrary Loan Policies in Canada directory

Laurentian University J.N. Desmarais Library symbol and policies.

If you need further assistance, please contact racer.support@utoronto.ca.

Lost / Damaged Material

If an item is lost or returned in damaged condition, a bill for replacement costs plus processing will be issued. Materials overdue for twenty-eight (28) days or longer will be declared lost. The minimum replacement cost is $100: 

  • $75 minimum replacement fee, up to the actual cost of replacement
  • $25 processing fee

When you return billed items, the replacement fee will be waived. The processing fee will NOT be waived. We do not accept replacement copies for lost material.

ILL Charges for International Requests

Without a reciprocal borrowing agreement, the J.N. Desmarais Library charges for international document delivery are:

  • Articles: $20 or 1.5 IFLA vouchers
  • Books/microfiche: $45 or 3.5 IFLA vouchers

If you wish arrange a reciprocal borrowing agreement, please contact raceradm@laurentian.ca.
 

Getting Films

Films held by Laurentian may be signed out in the library. Titles can be searched through Laurentian’s Library Catalogue.

Interfilm

Laurentian University is a member of the Interfilm Group, an informal association of 20 Ontario universities with film collections.

The Media Catalog lists thousands of film titles that may be borrowed free of charge.

All registered faculty, students and staff of Laurentian University may request films from these collections.

Request Films Held at Other Ontario Universities

To order a film not available at Laurentian, please email LUFilmLibrary@laurentian.ca and specify the title, Media number, and the show date.

  • Requests should be made at least two weeks in advance of the show date.
  • Typical loan periods are for 2-3 days only.
  • Overdue fines accrue at $5/day (no maximum). 
  • There is a $5 charge for any item not picked up.
  • Film band removal will result in a charge of $5. 

You will receive an email when your film is available. Pick up films at the J.N. Desmarais Library’s Borrower Services Desk. Return films to the Borrower Services Desk the day after the show date.

Online Film Collections

Help

For further information, please contact Ashley Thomson, the Interfilm Coordinator.

Equipment

For equipment booking, please contact the Media Centre (705-675-1151 x 2300, Office FA 148).

Contact Us

For general inquiries, please email racer@laurentian.ca.

If you would like to talk to someone personally about RACER, please visit the Library Assistance Desk at the main entrance of the JND Library.

For more information, please contact Mr. Ashley Thomson, Interlibrary Loans Coordinator, at extension 3322.

Ashley Thomson, Librarian

Interlibrary Loans Coordinator

Telephone: 705-675-1151 or 1-800-461-4030, extension 3322

Email: athomson@laurentian.ca

Office: J.N. Desmarais Library, 30-245