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Tracking Your Requests
Login to RACER, and click 'My Requests'. A list of all of your requests will appear. Please note the “Status” of your request.
If you would like to inquire about a specific request, email email@example.com and provide the ILL Number.
If an item is no longer listed, check your email for notification about your request.
The Status of a request defines its current position in the request lifecycle.
Cancel Pending - We are in the process of canceling your request.
Checked In - The lending library has the item back in their possession.
Conditional - A lending library has indicated they will supply your item as soon as some conditions are met
Idle - We will process your request shortly
New - A recently submitted request.
Not Supplied - Local library staff are searching other libraries for your item and may contact you if needed.
Pending – Your request has been sent to a lending library but have not yet been shipped or rejected.
Recalled – Requests on loan to your library which have been recalled by the lending library - these should be returned as soon as possible.
Received – Your item has arrived at the J.N. Desmarais Library and will be available shortly. Check your email for further details.
Returned – Requests which are being sent back to the lending library.
Shipped – The lending library has sent a notification that the item has been shipped.